Helps to give patients understanding, answers, and resources to supplement what their doctor provides. Experienced program team members are trained to address patient educational needs and provide them with personalized answers and resources for living with ALS.a (see footnote)
JourneyMate Support Program™
JourneyMate Resource Specialist
A go-to resource in the JourneyMate Support Program™ for general information about ALS, RADICAVA ORS® (edavarone), and RADICAVA® IV (edavarone).
Insurance & Access Specialist
This specialist can help you understand insurance coverage, financial support options, site of care, and specialty pharmacy options, and the steps to accessing your RADICAVA ORS® or RADICAVA® IV prescription.
ALS Clinical Educator
Once you're prescribed RADICAVA ORS® or RADICAVA® IV, an ALS Clinical Educator can provide personalized education to you and your family about RADICAVA ORS® and RADICAVA® IV and will also provide resources throughout your treatment.
Contact a JourneyMate Support Program™ Insurance & Access Specialist for patient-focused answers and resources.
Insurance & Access Specialist 1-844-772-4548 Monday through Friday, 8 AM to 8 PM ET
aThe JourneyMate Support Program™ offers educational support and resources for patients who are considering or have already been prescribed a Mitsubishi Tanabe Pharma America, Inc. (MTPA) product. An ALS Clinical Educator is an educational resource for patients who have been prescribed an MTPA product. An ALS Clinical Educator is provided by MTPA and VMS and is not affiliated with or provided by a doctor. An ALS Clinical Educator does not provide medical advice. The program does not provide medical advice and does not take the place of a patient's doctor. All questions about a condition, diagnosis, or treatment should be referred to the patient's doctor. If a patient has a medical emergency, they should call 911. Adverse events or product complaints should be reported by calling 1-888-292-0058. Return to content
